Last Updated: October 2023
Welcome to Tcrunning Sale Store! These Terms and Conditions govern your use of our website hokashoesshop.com and your purchase of performance running gear. By accessing our site and making a purchase, you agree to these terms. Please read them carefully.
At Tcrunning, we’re committed to empowering your stride—both on the road and through a transparent, runner-focused shopping experience. These terms are designed to clarify our mutual responsibilities and ensure you can shop with confidence.
1. Acceptance of Terms
By accessing, browsing, or purchasing from Tcrunning Sale Store, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, our Shipping Policy, and our Returns & Exchanges Policy. If you do not agree with any part of these terms, please do not use our website or services.
2. Website Use and Intellectual Property
2.1 License and Access
We grant you a limited, non-exclusive, non-transferable license to access and make personal use of our website. This license does not include any resale or commercial use of the site or its contents.
2.2 Intellectual Property Rights
All content on this website, including but not limited to text, graphics, logos, button icons, images, product descriptions, and software, is the property of Tcrunning Sale Store or its content suppliers and is protected by international copyright and trademark laws. The “Tcrunning” name and logo, and related product names are trademarks of our store. You may not use our trademarks or content without our express written permission.
3. Product Information and Service Description
3.1 Product Categories
We specialize in performance running footwear and gear across the following categories:
- Closeout: Final sale items, typically offered at discounted prices.
- Cross Trainer: Shoes designed for versatile training and gym activities.
- Racing: Lightweight, responsive footwear for competitive events.
- Road: Durable shoes engineered for pavement and hard surfaces.
- Track & Field: Specialized footwear for track sports.
- Trail: Rugged shoes with enhanced traction for off-road running.
We strive to provide accurate product descriptions, images, and specifications. However, slight variations in color or design may occur. Product availability is subject to change.
3.2 Target Audience
Our store caters to runners and athletes of all levels who seek quality, performance-driven gear for various running disciplines—from road racing to trail exploration. Our policies and product selections are designed with the dedicated runner in mind.
4. Orders and Payment Terms
4.1 Order Process
Placing an order constitutes an offer to purchase. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities, inaccuracies in product information, or suspected fraud.
4.2 Pricing
All prices are listed in US Dollars (USD). We reserve the right to adjust prices at any time, but changes will not affect confirmed orders.
4.3 Accepted Payment Methods
We offer secure checkout through the following methods:
- Visa
- MasterCard
- JCB
- PayPal
Payment is processed at the time of order. By providing payment information, you represent that you are authorized to use the chosen payment method.
4.4 Order Confirmation
After placing an order, you will receive an email confirmation with your order details. This confirmation represents our acceptance of your order and the formation of a contract between you and Tcrunning Sale Store.
5. Shipping and Delivery
5.1 Service Areas
We ship globally to empower runners everywhere, with exclusions for some remote areas and parts of Asia. You are responsible for any import duties, taxes, or customs fees imposed by your country.
5.2 Processing and Delivery Timelines
- Order Processing: 1-2 business days.
- Standard Shipping: Via DHL or FedEx. Delivered 10-15 business days after dispatch. Cost: $12.95.
- Free Shipping: Available on orders over $50, shipped via EMS. Delivered 15-25 business days after dispatch.
Delivery times are estimates and may vary due to customs processing. You will receive a tracking number once your order ships.
6. Returns, Exchanges, and Refunds
Our Runner-Focused Promise: Just as finding the right pace is key to a great run, finding the right fit is key to great gear. If your purchase doesn’t meet your expectations, we’re here to help.
6.1 Return Window and Condition
- Return Window: 15 days from the date of delivery.
- Condition: Items must be unworn, unwashed, in original packaging with all tags attached.
6.2 Non-Returnable Items
To ensure safety and performance integrity for all athletes, the following cannot be returned:
- Worn or used footwear (showing signs of wear, dirt, or outdoor use).
- Personalized or customized products.
- Items purchased from our Closeout menu (final sale, unless defective).
- Items damaged due to misuse.
6.3 Return Process
- Initiate a request within 15 days by emailing [email protected] with your order number and reason.
- If approved, you will receive a Return Merchandise Authorization (RMA) number and instructions.
- Ship items to: Tcrunning Sale Store Returns, 1173 Hillcrest Avenue, Boston, US 02199.
- Return shipping is the customer’s responsibility, unless the return is due to our error or a defective product.
6.4 Refunds
Refunds are issued to the original payment method within 10 business days of receiving and approving your return. Original shipping fees are non-refundable.
6.5 Exchanges
Exchanges for size or color are subject to availability and must be initiated within the 15-day window. For exchanges, we cover standard shipping for the replacement item.
7. User Obligations and Responsibilities
As a user of our website and services, you agree to:
- Provide accurate, current, and complete information during registration and checkout.
- Use the website only for lawful purposes and in accordance with these terms.
- Not reproduce, duplicate, copy, or resell any part of the site without permission.
- Not use the site in a way that could damage, disable, or impair its functionality.
- Be responsible for maintaining the confidentiality of your account information.
- Comply with all applicable local, state, national, and international laws and regulations.
8. Limitation of Liability
Tcrunning Sale Store, its directors, employees, or affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of, or inability to use, the website or products, including but not limited to damages for lost profits, data, or goodwill.
Our total liability to you for any claim arising from your use of the site or products shall not exceed the amount you paid for the product(s) in question.
This limitation of liability applies to the fullest extent permitted by law in the applicable jurisdiction.
9. Privacy and Data Protection
We respect your privacy. Our Privacy Policy (linked separately) explains how we collect, use, and protect your personal information. By using our site, you consent to such processing.
10. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of the United States and the Commonwealth of Massachusetts. Any disputes shall be resolved in the courts located in Boston, Massachusetts.
11. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. The “Last Updated” date at the top of this page will reflect changes. Your continued use of the site after changes constitutes acceptance of the new terms.
12. Contact Information
For questions about these Terms and Conditions, your order, or any other inquiries:
Email: [email protected]
Mail: Tcrunning Sale Store, 1173 Hillcrest Avenue, Boston, US 02199
We aim to respond to all inquiries within 24-48 hours.
Thank you for choosing Tcrunning Sale Store. We are here to support your running journey with performance gear for every pace.