Tcrunning Sale Store | Empowering strides across the globe

At Tcrunning Sale Store, we believe in transparency and security, both in your stride and in how we handle your personal information. This Privacy Policy explains how we collect, use, protect, and share information about you when you visit our website hokashoesshop.com or make a purchase from us.

Our Philosophy: Just as we streamline your checkout experience to be fast, secure, and straightforward, we apply the same principles to data privacy. We collect only what’s necessary, protect it with precision, and are transparent about our practices.

1. Information We Collect

To provide you with a seamless shopping experience and deliver premium performance gear to your doorstep, we collect the following types of information:

Information You Provide Directly

  • Identity & Contact Data: Name, email address, shipping and billing address, phone number.
  • Payment Information: Credit/debit card details (processed securely by our payment partners, not stored on our servers), PayPal account information.
  • Order Details: Products purchased, size preferences, order history.
  • Communication Data: Correspondence with our customer service team via email.

Information Collected Automatically

  • Device & Technical Data: IP address, browser type, device type, operating system.
  • Usage Data: Pages visited, time spent on site, click patterns, referral URLs.
  • Location Data: Generalized location based on IP address (country/city level) to provide appropriate currency and shipping options.

2. How We Use Your Information

We use your information with the same focus we apply to crafting your checkout experience:

  • Order Processing & Fulfillment: To process and deliver your purchases, send order confirmations, and provide customer support.
  • Payment Processing: To securely process payments through our certified partners (Visa, MasterCard, JCB, PayPal).
  • Customer Service: To respond to your inquiries and provide support via [email protected].
  • Website Improvement: To analyze site usage and enhance your shopping experience.
  • Security & Fraud Prevention: To monitor for unauthorized activity and protect our global community of runners.
  • Legal Compliance: To meet our legal obligations and enforce our terms and conditions.

3. Data Sharing and Disclosure

We treat your data with the same care we expect from our racing flats—precise and performance-focused. We share information only as necessary:

Service Providers

  • Payment Processors: Certified partners like PayPal and major card networks to securely process transactions.
  • Shipping Carriers: Logistics partners to deliver your performance gear worldwide.
  • IT & Analytics Providers: Services that help us maintain and improve our website.

Legal Requirements

We may disclose information if required by law, to protect our rights, or to prevent fraud or security issues.

Business Transfers

In the event of a merger, acquisition, or sale of assets, customer information may be transferred as part of that transaction.

We do not sell your personal information to third parties for marketing purposes.

4. International Data Transfers

As a global store serving runners worldwide, your information may be transferred to and processed in countries outside your country of residence, including the United States where our business is headquartered. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

5. Data Storage and Security

We protect your data with the same precision we apply to our payment systems:

Security Measures

  • End-to-End Encryption: Industry-standard SSL encryption protects data in transit.
  • Secure Payment Gateways: We partner with PCI DSS compliant payment processors.
  • Limited Data Retention: We store personal data only as long as necessary for the purposes collected.
  • Server Security: We implement technical and organizational measures to protect against unauthorized access.

Payment Data

We do not store your full credit card details on our servers. Payment information is processed directly by our certified payment partners.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request deletion of your personal information, subject to legal requirements.
  • Objection: Object to certain processing activities.
  • Data Portability: Request transfer of your data to another service provider.
  • Withdraw Consent: Withdraw consent where processing is based on consent.

To exercise these rights, please contact us at [email protected]. We will respond within the timeframe required by applicable law.

7. Cookies and Tracking Technologies

Like most e-commerce sites, we use cookies and similar technologies to enhance your shopping experience:

Types of Cookies We Use

  • Essential Cookies: Necessary for site functionality, such as maintaining your shopping cart.
  • Performance Cookies: Help us understand how visitors interact with our site.
  • Functional Cookies: Remember your preferences (like currency or language).

Your Cookie Choices

Most browsers allow you to control cookies through their settings. However, disabling essential cookies may impact your ability to use certain features of our website.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party sites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Mail: Tcrunning Sale Store
1173 Hillcrest Avenue
Boston, US 02199

Last Updated: October 2023

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